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Forums » Lodging » Need Feedback on AirBnb

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Travel Rob

Need Feedback on AirBnb

by Travel Rob »

I'd like to have some feedback on Airbnb.I  know several of the regulars have used  the site to rent apartment and I think this would be a great location to post about your experiences. I'm late on this one but I haven't used the site yet.Thanks for the info.

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PHeymont

RE: Need Feedback on AirBnb

by PHeymont »

Join the crowd...I'm beginning to feel like I live there! Let's see...Stockholm, Copenhagen, Oslo, Paris, Brussels, Venice, Bologna, Verona  and coming up soon (reserved already) for Lisbon, Porto and Barcelona.

The sum of my experiences so far is that a) it works, and very well, b) prices are generally better than traditional agencies, c) there are more opportunities for real connections with hosts, and d) IKEA has sold an awful lot of furniture all over Europe!

Seriously, AirBnB takes a lot of the hassle out of apartment rental. You reserve on their website; if the host agrees, you get a confirmation and AirBnB charges your credit card of PayPal. The host gets paid AFTER you have checked in, so if things are badly wrong you call AirBnB's 24-hour number and they find a resolution.

A lot different from the days of sending wire transfers and leases and insurance contracts back-and-forth. The website is well-organized, with pictures, amenities, maps and all the rest; more and more of the pictures carry a "Verified" mark that indicates they were taken by photographers hired by AirBnB (although I never had a false picture on ones that weren't).

Once you have the reservation--and not before--you and the host have each other's e-mail and phones, and can arrange keys, get information, ask questions and more. I've usually found that a real e-mail relationship develops, and when the host is nearby (happens often) the richness of information exceeds any guidebook.

Each apartment listing has a page for any additional notes from the host, but it's important to look carefully at the cancellation conditions...there are three different versions. One is very loose; you can cancel quite late without penalty. Another allows cancellation up to a certain number of days before, and the "strict" policy pretty much holds you once committed. The first two are the most common, but be sure to check which one you are signing up for.

When you sign up, there's a verification process...including checking you against credit cards, social networks and more. After you've stayed, you're asked to review your experience three ways: one for public, one for any private comments to the host, and one for anything you want to tell AirBnB but not share with host or public.

It's not just apartments, by the way...all kinds of spots, from a couch to a room to a house or houseboat and even a few trailers!

 

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Travel Rob

RE: Need Feedback on AirBnb

by Travel Rob »

Thanks PHeymont for that  great answer.I will join the crowd.I guess I've had such luck with booking.com on hotels and apartment I haven't  really tried too many other other booking methods the past few years. But I've read about the great experiences people have had using AirBnb. i do like apartments and like you said there seems to be a good safety net there in case something goes wrong.

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Joanna

RE: Need Feedback on AirBnb

by Joanna »

I think the secret to success with AirBnB booking is to read the descriptions of offerings very well so you know exactly what's being offered and if it's what you want, whether it's a room or an apartment/house.  Cancellation policy is a prime concern of mine.  I don't cancel frivolously but like to know I can, especially if I'm booking far in advance.  If there are 2 properties I'm considering seriously then it's the one with the "flexible" cancellation policy that gets my booking.

I like apartments but for short stays I'll often look for a room.  In many cases the hosts have designated a very private part of the house as their AirBnB accommodation and it can be almost as good as an apartment for just a day or 2 and usually far less expensive.  I've also noticed that hosts who invite visitors to stay in their homes are often very kind and thoughtful people and a pleasure to stay with in their guest room.

One caveat, it's often not clear, in the case of a room, if the bathroom for guest use is private or shared.  If it's important to have a private bathroom I suggest you ask the host to clarify.  I once assumed at an accommodation in Santa Fe that the bathroom next to my room was, in fact, private.  It wasn't.  The hostess had a friend staying the same weekend and I sometimes had to wait some time to use the facilities.  So ask to be sure.

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Travel Rob

RE: Need Feedback on AirBnb

by Travel Rob »

Joanna- Great tips.!.

I'm going to start using AirBnB and these are great tips to save.

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Dotty Kurtz

RE: Need Feedback on AirBnb

by Dotty Kurtz »

Before booking by Air BnB, you should read this.

https://t.co/ZVlnRDZF1p

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mquartz

RE: Need Feedback on AirBnb

by mquartz »

Oh Dotty, you really worry a lot! You resurrect this one from three years ago...

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Dotty Kurtz

RE: Need Feedback on AirBnb

by Dotty Kurtz »

I chose to ignore certain people who argue for a hobby, and I care about afforable housing for others.

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